You may receive additional emails if more information is required to resolve your refund request. Once the ticket is filed you will receive an email confirmation. Once you add any comments be sure to click Update to add the information to the ticket. This article is written for PaperCut NG/MF versions prior. Hence our objective is to track usage of MFPs and printers by users. If you click on the ticket it will open, where you can review everything that has happened to the ticket and give you a place to add further comments and/or information. PaperCut is an end-user tracking and charging system as opposed to a meter collection and device billing system. Once you click on Proceed to Checkout you will be prompted to this screen just click check out Make sure this is set correctly or you will run into trouble In most instances, page-level is perfect, and when installing. PaperCut has three options, and the most popular is page-level detection but if the device (and or queue) is set to grayscale, then use the first option. Once submitted to your cart you can now go to Check Out Check that you got the colour detection method correct. Once you filled out the required information, click add to Cart. The Print Provider, Application Server and Client Software all communicate with one another using XML-based web services over HTTP. Once again, add a brief description of what occurred to prompt a refund request. PaperCut NG/MF was developed using the latest software development strategies, a strong influence being Service Oriented Architecture (SOA). Identify the device that malfunctioned with a short description of what occurred, and paste the data (Print Job Detail) you copied from the other site into the description section of the ticket. Once logged in, select Catalog –> Information Technology–>Computing Services –> Paper Cut Refund
#PAPERCUT NG KNOWN ISSUES HOW TO#
(Please see how to file a ticket if you do not know how). Now that you have that data go to the helpdesk site.
Once you find it highlight all the text on that row and copy the data.
Under Recent Print Jobs find the print job you are requesting refunded. Once logged in click on Recent Print Jobs on the left hand side to view everything you have printed. Open a web browser and go to with your Wustl Key credentials.
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